Our Customer Support team is dedicated to providing exceptional service, ensuring your needs are met promptly and efficiently. Whether you have questions, need assistance with your order, or require help resolving an issue, our knowledgeable and friendly representatives are here to help.
As you explore your options for restroom, fencing and dumpster rentals, you may also be wondering, "where should I place my portable toilet rental?" or "is my rental insured?" Find the answers to these and other commonly asked questions below.If you don't find the answer you're looking for, please contact our customer care team 888-271-4003 .
We'll help you estimate the right number based on your event or jobsite
Rentals are available for short-term (1-day) or long-term (28-day) use. Each rental includes:
Additional service cleanings can be arranged upon request
Prices vary based on location, type of unit, rental duration, and service frequency. Basic models start at a competitive weekly rate . Contact us for a customized quote.
Units must be on flat, stable ground with truck access for service. Do not attempt to move them after placement—this can affect servicing and stability.
We recommend booking at least 2–3 days ahead . For large events or during peak seasons, order earlier. Same-day delivery may be available for an additional fee.
Long-term and construction rentals are billed in 28-day cycles that include weekly servicing. One cycle covers up to 28 days on site—even if your project finishes sooner or runs a little longer within that window. When you are done, call us to schedule pickup. Billing stops once removal is scheduled; cycles are not prorated by the day.
Rentals are generally not prorated by the day . You pay for the rental period in your quote—for example, one event flat rate or one 28-day construction cycle. You can schedule pickup whenever you are finished; if the unit stays out into a new cycle, the next 28-day period applies.
Yes. Many customers add a lock for overnight security at events or open sites. You provide the lock ; the unit can be secured when it is not in use. Mention it in your placement notes when you book.
Units are built so rainwater drains and does not pool inside the stall. Weekly servicing keeps the unit sanitary after weather. If you are worried about soft ground, tell us when you order so we can choose a stable placement.
No. Just provide clear placement instructions beforehand and ensure the area is accessible.
We offer next-day delivery , with same-day options available based on availability. When you're ready for pickup, simply call your account manager
Each week, our team:
Yes. For high-traffic jobsites or multi-day events, we can provide multiple cleanings per week or even daily service if needed.
Event pricing is usually a flat fee that includes delivery, setup, and pickup—not an hourly or daily rate. We often deliver the day before your event and pick up afterward so the unit is ready when guests arrive. Holiday and weekend schedules may shift pickup by a day or two; your quote and confirmation show the dates we plan to use.
Yes. Share placement instructions when you book, or reply to your confirmation email with a map pin, photo, or written directions (for example, "northwest side of the building"). Drivers may call if they need help finding access or an alternate spot.
We can note preferred delivery windows when routing allows—for example, after 10 a.m. so you can meet the driver. Same-day and rush deliveries may have limited time options and additional fees. Your confirmation lists the scheduled delivery day; the driver may call if access is unclear.
Call us when you are ready for pickup—we will schedule removal as soon as routing allows. You do not need to wait for a preset calendar date unless your quote specifies one. Dumpster rentals include a weight allowance; ask about an empty-and-return if you need the container swapped before the job is done.
Yes. We offer ADA-compliant units with spacious interiors, handrails, and ground-level entry to accommodate individuals with disabilities or mobility challenges.
Absolutely. We offer units with built-in sinks or hand sanitizer dispensers. We also provide standalone handwashing stations for events or jobsites requiring additional hygiene options.
We carry a range of units to meet different needs:
Yes. We specialize in event rentals and can scale to accommodate crowds of all sizes —from weddings and festivals to corporate functions and concerts.
Yes. Handwashing stations and deluxe units with sinks are stocked with soap, paper towels, and toilet paper as part of regular servicing. For high-traffic events or jobsites, ask about extra service visits during your quote.
Most reservations are confirmed with a credit or debit card . Event bookings are often paid when you reserve; construction rentals may bill the first 28-day cycle up front, then every 28 days while the unit stays on site. You will receive email confirmation and a rental agreement to review. Your quote may include a payment link when you are ready to book.
Yes. Submit a quote on our website or by phone; we email a quote you can accept online to lock in availability . You can also call back to complete payment with a representative. Keep your confirmation email—it is the easiest way to send placement updates or ask for changes.
Hours of Operations are:
Monday to Friday 7:30 am - 8:00 pm | Saturdays: 10:00 am - 2:00 pm | Sundays: Closed
Give us a call at (888) 526-1973
